Website inquiries, product evaluation, partner communication, and future system operations.
How Healthcare Language handles system, partner, and inquiry-related information.
This policy explains how Healthcare Language may collect, use, and protect information for website inquiries, system evaluation, and future product operations.
Administrative, technical, and organizational safeguards aligned with regulated healthcare environments.
Information we collect
We may collect contact details, organization details, inquiry content, uploaded materials, language-service requirements, product evaluation information, and limited operational data needed to support communication, security, and service planning.
How we use it
We use information to respond to inquiries, support product access, improve service quality, maintain system security, and help healthcare and government stakeholders evaluate Healthcare Language.
Data sharing
We do not sell personal information. Limited information may be shared with authorized infrastructure, hosting, translation, or service partners where necessary to operate the system or support contracted services.
Retention
Information may be retained for customer relationship management, compliance, system operations, security review, and regulated service support as required by law or contract.
Security controls
We apply administrative, technical, and organizational safeguards appropriate to system risk, including access control, encryption, backup, monitoring, audit support, and governed review workflows.
Contact
For privacy questions or requests, contact enquiry@healthcarelanguage.ca.